Why Purchase from Us?
Since 1990, Florida Bay Outfitters has been selling paddle sports equipment to the South Florida community and promoting paddle sports through tours, rentals, and events. We have come a long way and have watched the industry grow in leaps and bounds. We have seen market and product changes both good and bad and have survived stormy weather as well as stormy economies. We have even witnessed a tsunami of online and global sales tower over us, but we are still here in our little shack by the sea riding out the waves. We decided to keep it simple — after all, isn’t that what paddling is all about?
In our eyes, there is nothing better than keeping it local and meeting face to face with our customers. Our customers are our friends and are welcome to use our facilities any time. Shopping online may seem convenient, but there is no comparison to the conveniences that we have to offer: the smell of the sea, the sparkling waters, warm sunshine, beautiful sunsets, friendly people, and a chance to indulge in a cold drink or fill your appetite with a stroll over to our neighboring restaurants. Purchasing a kayak, paddle board, or canoe is just as much as an adventure as using one. You shouldn’t miss out on that opportunity. Much of our business comes from repeat customers and referrals. If you know someone who has purchased from us before, please take the time to ask them about their experience.
Occasionally, you may find a great deal online if you know what you are looking for. We gladly tell our customers to take advantage of those opportunities. But the majority of the time, we have learned through our customers, our prices are usually the same or may actually be better. And as far as saving on sales tax? That just doesn’t happen in the State of Florida. All internet purchases are taxed! At Florida Bay Outfitters, you also have the chance to try before you buy. For a small fee (refundable with a boat or board purchase), you can demo the model you are interested in right in our backyard.
Something else we do for our customers is handle manufacturer warranties. Our customers have found this to be a huge asset over the years. Because of our knowledge and expertise in the business, we know the difference between a defect and abuse. We recognize the difference, and the manufacturers trust our judgment. In other words, they can’t get away with it. If it should be out of warranty, we don’t leave you hanging. We can usually make a repair at a reasonable price, and we are even known to fix things for free! If you live in South Florida, consider yourself a local and pay Florida Bay Outfitters a visit!